Privacy Policy

Privacy Policy

At Lavaya, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
When you make a purchase or interact with us, we may collect personal information such as:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information

Non-Personal Information:
We may also collect non-personal information, including:

  • Browser Type and Version
  • IP Address
  • Device Information
  • Pages Visited
  • Referral Source

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending confirmation and shipping updates.
  • Customer Service: To respond to your inquiries, provide support, and improve our services.
  • Marketing: To send promotional materials, newsletters, and special offers (with your consent).
  • Website Improvement: To analyze usage patterns and improve the functionality and user experience of our website.

3. Sharing Your Information

Third-Party Service Providers:
We may share your information with third-party service providers who assist us with:

  • Payment Processing
  • Shipping and Delivery
  • Customer Support
  • Marketing and Analytics

Legal Requirements:
We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather data on website usage. You can control and manage cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Access and Correction:
You have the right to access and correct your personal information held by us. To do so, please contact us at lavaya.helpdesk@gmail.com.

Opt-Out:
You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt-out, we may still send you non-promotional communications related to your orders or account.

7. Children’s Privacy

Our website is not intended for children under the age of [13]. We do not knowingly collect or solicit personal information from children under [13]. If we become aware that we have collected personal information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Thank you for trusting Lavaya with your personal information. We are committed to protecting your privacy and ensuring a secure shopping experience.