Shipping Policy

Thank you for shopping with Lavaya! We strive to deliver your orders as quickly and efficiently as possible. Below is our shipping policy to ensure you have all the information you need about shipping your purchase.

1. Shipping Locations

We currently ship to PAN india. If you are located outside these areas and would like to inquire about shipping options, please contact us at lavaya.helpdesk@gmail.com.

2. Processing Time

Order Processing: Orders are typically processed within 1-2 business days. Processing time may vary during peak seasons or promotional periods.
Order Confirmation: You will receive an order confirmation email once your order is placed and a shipping confirmation email once your order has been dispatched.

3. Shipping Methods and Delivery Times

We offer several shipping options to accommodate your needs:

Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
Expedited Shipping: [Estimated delivery time, e.g., 2-3 business days]
Overnight Shipping: [Estimated delivery time, e.g., 1 business day]

Delivery times are estimated and may vary depending on your location and external factors such as weather conditions or postal delays.

4. Shipping Costs

Standard Shipping: [Cost or free shipping threshold, e.g., Free on orders over 1999rs]
Expedited Shipping: [Cost, e.g., 2999rs]
Overnight Shipping: [Cost, e.g., 5999rs]

Shipping costs are calculated at checkout based on the shipping method selected and the destination.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order’s progress on [shipping carrier’s website].

6. Address Accuracy

Please ensure that your shipping address is accurate and complete. Lavaya is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us as soon as possible at lavaya.helpdesk@gmail.com.

7. Shipping Issues

Lost or Stolen Packages: If you believe your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to resolve the issue.
Delivery Delays: Delivery times may be affected by factors beyond our control. We appreciate your patience and understanding if there are delays.

8. International Shipping

For international orders, additional fees such as customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for details on any additional charges.

9. Contact Us

If you have any questions about shipping or need assistance, please contact our customer support team:

Email: lavaya.helpdesk@gmail.com

Thank you for choosing Lavaya. We’re excited to get your order to you and appreciate your support!